Enabling Digital Transformation in the Utilities Industry Delivering Visibility Without Borders for security, network, and application assurance across traditional data centers and multi-cloud environments. How the Program supports agencies So, let’s look at some of the technological evolutions playing a crucial part in the utilities industry. The Consumer Council for Water (CCWater) allows retailers to submit complaints on a monthly basis, which helps the council to identify and solve problems with non-domestic water supply. Any water utility, regardless of its phase in their digital transformation journey, can see increases in ROI from past investments and make the most of existing technology structures by … Smart power generation with advanced monitoring and controls, as well as smart transmission and distribution, likely will be widespread in tomorrow’s environment. Among the industries facing big challenges and having tremendous opportunities in digital innovation and transformation is the utilities industry. When looking at the broader utility industry ecosystem, it’s important to break up the “chain” and see the various challenges and opportunities per element of the value chain as energy, water etc. At the occasion of Oracle Open World 2013, Jonathan D. Loretto and Michel van Zupthen, both from Capgemini, made a presentation of the emergence and transformation of digital utilities in the “smart” era. By 2035, organizations in every industry will be dealing with a vastly different energy landscape. Increasingly, digital is becoming the foundation for most business applications. Jian Wei is a principal leading digital transformation in Deloitte’s Power and Utilities practice. Among the (really many) challenges facing the utilities industry overall (and making abstraction of regional differences): The graphic below summarizes just a few of the mentioned challenges. The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging new technologies. However, the dimensions of operating models, technology architecture and – last but not least – commercial models are mentioned as well as you can check out below (with some cases too). In general, operations involve allocating, scheduling and deploying a variety of personnel, equipment, tools and vehicles that ensure a utility’s assets are serviced, maintained, replaced and restored to ensure reliability. Enhancing security. Digital transformation has created new potential and possibility for the future of power consumption to make systems run more sustainably and simply. Do you know and understand your organization’s digital DNA—the core traits that can help you operate and innovate in the future, such as your ability to collaborate intentionally, “democratize” information, and operate with morphing team structures? Electric, gas, and water utilities are investing in digital technologies to improve in areas such as operations, regulatory compliance, reliability, safety, and customer satisfaction throughout their organizations. Common business goals include improved interactions with customers, more streamlined operations, greater efficiencies, and hopes of triggering new business models. For more than 20 years, Ben has demonstrated success delivering large, complex business t... More, Powering change in the utilities industry. For more than 20 years, Wei has directed high-impact engagements from strategy through execution, working at the intersection of innovation, digital technologies, operations, and organizational maturity. Digital transformation in the utilities sector is the process of adopting new digital ways of working, often with a business goal for utilities to reinvent themselves. Digital Transformation of Current Back-End Processes The power and utilities industry can only successfully become more customer-centric once they have optimized back-end processes. There are many players in the utility chain so the challenges, evolutions, technologies and transformations are not the same for all components of that chain. Virtual-reality-based training, digital twin assets, mobile work tools, preventive asset maintenance capabilities, and machine intelligence for supporting utility network management. All images belong to their respective mentioned owners. The pandemic forced utilities to veer away from traditional ways of conducting When conveniently used, AMI can help utilities take their digital transformation to the next level. Common business goals include improved … How will you survive—and thrive—in a dynamic digital future? Microgeneration and microgrids could change the game for corporate and college campuses, and their power and utility providers. Projects that were languishing were suddenly boosted to the top of the management priority list. All of this accelerates decarbonization because less fuel is needed to produce the same amount of power. In this Energy, Resources & Industrials (ER&I)–specific report, we’ll explore these trends from the lens of each of the industry’s sectors. How will you embed a truly digital mindset and digital work into all your activities and operations—strategic planning, budgeting, process improvement, employee development, mergers and acquisitions, third-party relationships, customer engagement, and beyond? Digital Transformation in utilities from around the world Thames Water adopted remote asset monitoring to anticipate mechanism failures and respond in real time. “‘Digital Water: Industry Leaders Chart the Transformation Journey’ leverages the insights of IWA members to help utilities learn from their peers, harness the power of digital technologies and enable communities around the world to become more water-secure,” states Kala Vairavamoorthy. "Digital transformation efforts have become a high priority for many utilities. Today, digital is transforming the way power and utilities companies operate—how they create value, serve customers, manage costs, optimize processes, and capture new market opportunities. Accenture did a tremendous effort in this regard and summarized it all in a great infographic on the “digital utility”. Digital Disruption – Water Utilities 2019. End-End integration of sensors/assets, enterprise systems to help transform from a traditional utility provider to a digital player Together, big data, Internet of things (IoT), artificial intelligence (AI), machine learning (ML), augmented reality (AR), virtual reality (VR), and other revolutionary technologies offer the promise of a brighter future for energy and utilities companies. Digital transformation efforts often founder on the sheer complexity of using technology to increase a company’s speed and learning at scale. We added an graphic below with an overview of the six major and most pressing industrial control systems risks for the utility industry as ABI Research identified them. change your targeting/advertising cookie settings. According to an article in one of the premium publications, only one in ten pursue digital transformation outside of pressure from regulators, customers, or competition. Emerson’s Juan Panama and Mark Jordan presented on building the utility of tomorrow, today at the 2019 Ovation Users’ Group conference. Data collection is just the first step. The industry is built upon billion-dollar infrastructure projects, from power plants to natural gas pipelines, that are designed to last for decades or longer. One of the greatest risks utility grids face are cyber-attacks. Read more about the digital transformation This disruption is already visible in markets worldwide: Various utility startups have transformed the industry’s landscape by introducing unique, … The changes ahead bring new complexities and new potential value—and force utilities to up their digital capabilities. Becoming a digital utility requires your entire organization to undertake a transformational journey in which your organization becomes a digital enterprise—a journey to be digital, not simply do digital things. This third article on digital transformation for utilities will discuss applications of digitalization at the heart of any utility. What’s your plan for moving forward? Over the last decade, digital transformation has accelerated. Utilities need not necessarily have contingency plans in place for every possible digital scenario. ArcGIS gives utilities a complete data model, providing ease of editing, expanding connectivity capability, and scaling to any size. For example, the digital transformation of utilities can improve the efficiency of power generation and the transmission and distribution of electricity, all while providing consumers with more capabilities … By 2022, 20% of digitally determined utilities… Read these about these 3 key areas. Digital transformations are difficult: Bain’s data shows they are significantly harder than conventional change management programs, with only 5% of companies reporting they had achieved or exceeded … Digital Transformation for Power Utilities Projects. Ongoing business disruption, data growth, and the decarbonization trend are putting businesses to the test, but utilities today stand on the edge of something big: a new era of opportunities and previously unimagined outcomes. Read more about the digital transformation This disruption is already visible in markets worldwide: Various utility startups have transformed the industry’s landscape by introducing unique, cutting-edge solutions to markets that are longing for change. It's easy to assume - looking at industries like media, retail, and tech - that all industries have made the switch to digital technology. The first iteration of the Blueprint was launched by the Protected Utility Program in March 2020 and was developed in partnership with Microsoft and independent security assessors. Explore how digital transformation within the financial close process helps these organizations take advantage of these opportunities. For the Power Utilities industry, there are two key factors driving the move toward digital technologies. Transform your power and utilities organization into a digital utility, and you can begin to get ahead of tomorrow’s challenges—to become a customer-driven organization that can deliver new … COVID-19 has presented the power and utilities industry with a unique opportunity to shift from an “old school” mindset to one of innovation and customer centricity. However, today utilities only thoroughly analyze, on average, about 10 percent of the data they collect (2015 CIO Forum). This box/component contains JavaScript that is needed on this page. 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